How To Build An App Similar To Swiggy Or Zomato

  • October 16, 2019
  • By Ajay Chauhan

Do you have a food delivery application in mind? You’re at the right place. Gone are those days when people used to go out not only to watch the cinema but also to ‘EAT’ and come back. Nowadays, people are not convinced to step out to satisfy their hunger as they’re more interested in getting their food delivered with speed & even more discount. In this way, they’re getting smarter with their food habits with each passing day. It’s quite obvious to say that convenience is the primary cause behind this as ease is a major factor that created the longing for food on demand.

order-food-online

The preferences for food orders have been shifted from traditional dining out to mobile app-based food delivery services. This trend may continue for some uncertain time as users find it more suitable to get their favourite food delivered right by sitting at home. Examples of the most popular food delivery applications are Swiggy, Zomato, Pizza Hut, or Domino’s Pizza, etc.

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food-delivery-app

The models in the online food delivery market are

  • Aggregator Model

  • Food Delivery with Logistics Model

The Aggregator Model

aggregator model

In this model, the aggregator acts as an intermediate between the end-user and the restaurant owners. The aggregator helps connect the end-users to various restaurants across a common platform. In this case, the aggregators take the order from the customers and forward it next to the restaurant. The end-users can look at all the varieties of food, numerous menus, multiple cuisines and order as per their choices. The moment when a foodies place an order online, aggregators will notify the restaurant’s owner. Now, the restaurant will be responsible to take care of the delivery as well as payments.

Food Delivery with Logistics Model

food-delivery-logistics-model

This model inspired Zomato, which is an aggregator taking caring of both delivery and payment after successful services. Several small restaurants and food joints are benefitted by such applications as they don’t have to worry about paying to their drivers or looking after the delivery process.

Both models have their own merits and de-merits and one has to smartly choose from two as it is necessary to consider that which one will be more suitable with a budget limit. 

Also Read: How to Create an App like Uber: Similar or Better

The survival in this highly competitive market won’t be a piece of cake. One has to strive hard to gain market share with a foolproof strategy. However, here are some key factors to consider before getting started with the food delivery app development process:

1. Ease in logging in and registration

logging-&-registration

As the saying goes, the first impression is the last one. So, when a user installs a new application, the first thing that gets noticed is the user interface. The more appealing an interface is, the more beneficial it is for the application’s success. You must keep it simple and smooth with the user experience, log-ins, and registrations. There is no doubt that an application’s usability comes with its potential to engage users for better branding.

2. Seamless navigation to the favorite food

navigation

End-users are very impulsive while using a new application. If they don’t find any relevant results, they won’t take much longer to switch to other competitor’s applications. The search results should be relevant enough to satisfy your prospective user.

Let’s step into “order now” process

3. Let’s order now

order-food-now

Once a user finds his/her favourite food, he should be able to order it smoothly. It will be great if you keep them posted about the progress. It keeps them glued to the application and they will curiously wait for the arrival of mouth-watering dishes at their doors.

Also Read: Mobile Apps – The Best Resort To Revolutionize Business

4. Real-time location of the delivery boy

real-time-location

Now, when the order has been placed, the delivery agent plays the next role in the delivery process. Updates such as ‘Agent has reached the restaurant’, ‘Food is being prepared’, and ‘The food is out for delivery’ are important to keep the end-user engaged & updated about the delivery status of their food orders.

5. Ease in making payment

easy-payment

Last but not least, the payment process should be smooth & secure enough to make it easier for the customers to make the payment with zero hassle. Always try to stay away with a sluggish procedure that demands unnecessary details to make payments. In this way, the application’s goodwill is increased and may encourage users’ reliability on an app. The various methods of payment can be Cash on delivery, Wallets, UPI, and Cards.

Bonus point

6. Engage customers for extra benefits or discounts

engage-customer

This point discusses promotions, offers, discounts, and various other techniques that can help your application grow at a very good pace. Referral coupons, attractive discounts, and much more can help your application do wonders in the market. These are the strategies that helped various leading applications succeed with popularity among the targeted users.

Conclusion

Lastly, you should start mapping pieces wisely to make a food delivery app possible. You’ll need to recruit employees, contact restaurants, advertise, and most significant – develop the food delivery app properly. Find your scope with local search and then operate on a large scale. This will help you grab a small area initially and larger eventually.

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Ajay Chauhan
Ajay Chauhan

Ajay Chauhan is an enthusiastic project coordinator at MobileCoderz Technologies. Apart from his expertise in project handling & management, he shares unbound interests towards mobile apps & technologies that are trending in the digital industry. His inspiration encourages him to pen down interesting blogs to share informative stuff on important topics.

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